Order support
For local delivery status, returns and product availability.
Support
Here to help with orders, products and partnerships
Send order questions, product checks, return enquiries and creator partnership requests to the Amortals Malaysia team.
Product questions
For product size, use case, local delivery and bundle questions before placing an order.
Affiliate enquiries
For creators, KOLs and partners who want to promote Amortals Malaysia.
Before contacting us
Include the details that help us reply faster.
- Order number, email address or phone number used at checkout.
- Product name, pack option and delivery question when asking about an item.
- Photos or short videos for damaged, missing or incorrect items.
- Affiliate name, social account and campaign code if the question is about creator tracking.
Company information
Legal entity: KYBY SDN. BHD.Amortals.my is operated by KYBY SDN. BHD.
Service note
WhatsApp support is open for testing. Final response-time wording can be confirmed before official launch.